Online Banking
New Online Banking & Mobile App Coming This Fall
We are excited to announce that we will be launching a new and improved online banking platform and mobile application to better serve your banking needs.
To facilitate this transition, our Bill Pay, Zelle, and External Transfers services for consumer customers will be temporarily disabled from September 15 through 22. These dates are subject to change.
During this period, you will not be able to schedule, edit, or make payments through Bill Pay, Zelle, or External Transfers. We recommend that you plan accordingly by submitting or scheduling any payments before the black out period begins to avoid any disruptions. Payments that have already been scheduled or set to recur during this period will proceed as usual.
We apologize for any inconvenience this causes. This is a necessary step to ensure a smooth migration to our new and improved online banking system. If you have any questions or need further assistance, please contact our customer service team at (337) 421-1200 or (800) 860-1238 or email firstfederal@ffbla.bank.
Bank local with a homegrown community bank.
Digital Wallet
Pay with your phone using Apple Pay®, Google Pay™, or Samsung Pay and skip reaching for your wallet.
Visa Credit Cards
Give yourself some credit while strengthening your financial security – all backed by the power of Visa.
Banking Essentials
Welcome to our Banking Essentials section, designed to provide you with comprehensive answers to the most common questions about our banking services and operations. Want to learn more beyond our FAQs? Call us during business hours at (337) 421-1200 or click the Chat icon in the bottom right corner of the home page.
To open an account, drop by any local branch and discuss your financial needs and goals with one of our friendly Universal Bankers.
Most of our branch lobbies are open from 9am to 5pm, Monday through Friday. Drive-thru hours vary between regions, and federal holidays may impact branch hours. Visit our Locations & Hours page to see each branch’s hours.
To report your First Federal Bank Visa Debit Card or First Federal Bank Credit Card lost or stolen, please call (337) 421-1200, or outside of local area, call (800) 860-1238, during business hours, Monday – Friday, 8:00 am to 5:00 pm (CST).
To report your card lost or stolen after business hours, please call the number listed below for the appropriate card:
- Debit Card – (800) 472-3272
- Credit Card – (866) 604-0381
As an additional precaution, please call your First Federal Bank account representative as soon as possible to report your card lost or stolen. Please have your account information available at the time of the call.
Go green! Simply log in to your online banking account, click Profile, then scroll down to Electronic Statements to enroll.
To access your account online, simply log in with your credentials. If you aren’t a current online banking user, you need to enroll for online banking. Once registered, you can log in securely with your credentials to view your account balances, make transfers, and more.
Let’s Talk
Have questions about our checking accounts? Or ready to take the plunge on that new home loan? Or simply have a question? We’re always happy to hear from you. Fill out the form and we’ll get back with you soon.
Don’t forget you can chat with a real person during business hours by clicking on the Let’s Talk icon in the bottom right corner.