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Visa® Debit Cards and uChoose Rewards®  

 

Using uChoose Rewards®

We believe personal checking should be rewarding. So, we’ve partnered with uChoose Rewards®, which offers perks with everyday purchases. Simply open one of our Smart Rewards line of checking accounts, register your Visa® debit card, and earn points redeemable for everything from getaways to goodies at most of your favorite retailers.

You can also use your points at millions of places online for eligible purchases through PayPal and Amazon! When you check out with PayPal or Amazon, select your First Federal Bank card associated with your Smart Rewards or Smart Rewards Plus Checking account as a payment method, and any rewards that can be used at that store will show up automatically. Terms apply for PayPal, Amazon, and First Federal Bank of Louisiana.

Earn Points

One point for every $2 signature point-of-sale transaction and one point for every $5 PIN based transaction. Enrollment is required to earn points.

Shop Smart

Shop at retailers participating in the program, either in-store or online, to earn additional points.

Reap the Rewards

Redeem points for products, travel, merchant gift cards, and much, much more!

Click the button below to enroll in UChoose Rewards® or log in to check your points balance, redeem points, or update your information.

ENROLL NOW OR LOG IN

Reorder a VISA® Debit Card

We understand the inconvenience it may cause when you need to replace your debit card in a hurry. A fast, simple and more convenient way to reorder your debit card starts here. Just click Order Now to complete the online order form, click “Submit”, and your debit card will be on its way!

Order Now

Lost or Stolen Cards

To report your First Federal Bank Visa Debit Card or First Federal Bank Credit Card lost or stolen, please call (337) 421-1200, or outside of local area, call (800) 860-1238, during business hours, Monday – Friday, 8:00 am to 5:00 pm (CST).

To report your card lost or stolen after business hours, please call the number listed below for the appropriate card:

  • Debit Card – (800) 472-3272
  • Credit Card – (866) 604-0381

As an additional precaution, please call your First Federal Bank account representative as soon as possible to report your card lost or stolen. Please have your account information available at the time of the call.

Regulation E Disclosure 

Digital Wallets: Apple Pay®, Google Pay™, and Samsung Pay

Digital wallets offer an easy, secure, and contactless way to pay instead of using cash or cards. Apple Pay®, Google Pay™, and Samsung Pay can be used on your smartphone or smartwatch for purchases in-store and online – all without reaching for your wallet1.

How Do Digital Wallets Work?

Digital wallet apps store your personal card information on your smartphone or smartwatch, and you still earn the same reward points and have the same capabilities as your physical cards. For in-store purchases, look for your digital wallet’s logo or contactless icon at the point of sale system, then open your wallet app to choose a card. Then simply tap your device on the terminal.

Safe & Secure

Digital wallets are convenient and safe ways to make purchases.

  • Your personal credit and debit card information is stored with enhanced security and is not shown to the merchant.
  • You are protected by Visa® Zero Liability for any unauthorized transactions2.
  • You are covered 24/7 with our enhanced fraud detection system.
  • You can receive account alerts and view your transactions on your device to monitor spending.
Learn More

For more information, such as wallet installation, compatible devices, and FAQs, please see the links below:

For additional information about our digital wallets, call us at (337) 421-1200 or toll-free at (800) 860-1238 or email us at firstfederal@ffbla.bank.

1First Federal Bank of Louisiana consumer credit and debit cards are eligible for Apple Pay®. Only First Federal Bank consumer debit cards are eligible for Samsung Pay and Google Pay™ at this time.
2The Visa® Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa®. Cardholder must notify issuer promptly of any unauthorized use
Samsung Pay is only compatible with select cards, carriers and Samsung devices; see the Samsung Pay Support at http://www.samsung.com/us/support/owners/app/samsung-pay#compatibility page for compatibility information.
Google Pay™ is a trademark of Google LLC. Payment methods shown not available in all countries or locations. See pay.google.com/about for complete list of supported devices and contact your bank or financial institution to verify supported cards.
Apple Pay® works with iPhone® 6 and later and Apple Watch™ in stores, and iPhone® 6 and later, iPad Pro®, iPad Air® 2, and iPad® mini 3 and later within apps. For a list of compatible Apple Pay® devices, see www.apple.com/apple-pay.
First Federal Bank does not provide, endorse, nor guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with First Federal Bank and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Card Management & Spend Tracking

Disable lost or stolen cards, set spending limits and take control of all account activity within the FFBLA Mobile App. Our card management controls allow you to manage debit card usage through your mobile device by defining when, where and how your card is used. Safeguard your cards from fraud, complete with customized alerts and the ability to set limits on cards instantly. Customers can also set their own travel plans and track their spending. Access this feature by clicking the Cards icon within the app. Download the FFBLA Mobile App from the Google Play store or the Apple® App Store.

Learn More

[1] First Federal Bank of Louisiana consumer credit and debit cards are eligible for Apple Pay®.
[2] The Visa® Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa®. Cardholder must notify issuer promptly of any unauthorized use.

Apple, the Apple logo, and iPhone® are trademarks of Apple Inc., registered in the United States and other countries. Apple Pay®, Touch ID®, and Face ID® are trademarks of Apple Inc.

Apple Pay® can be used in stores on your iPhone® SE, iPhone® 6 or later and Apple Watch® Series 1 or later with compatible iPhone® 5 or later. Apple Pay® can also be used in-app or on the web with your iPhone® SE, iPhone® 6 or later, iPad® 5th generation or later, iPad Air® 2 or later, iPad Pro® models, iPad mini® 3 or later, and Macs with Touch ID.

First Federal Bank does not provide, endorse, nor guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with First Federal Bank and are solely responsible for their products and services. All trademarks are the property of their respective owners.

 

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Education Center

Reorder Debit Card

Reorder Checks

Report Lost or Stolen Card

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